State Farm® Insurance Agent Chad Cruse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peggy Knaack
October 29, 2025
5
out of
5
rating by Peggy Knaack
"What I appreciate most is the reliability of this office. I know that staff will always be there to help!"
We responded:
"Thank you for the 5 star review, Peggy! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
Janice Neels
October 27, 2025
5
out of
5
rating by Janice Neels
"There very helpful and are always there to answer any geistions you have. If I could give Ted Cruise and his crew 10 stars I definitely would"
We responded:
"Thank you, Janice, for your kind words and the generous rating. We're glad to hear that Ted and the team have been able to assist you effectively. Your support means a lot to us!"
Sylvia Crouch
October 27, 2025
5
out of
5
rating by Sylvia Crouch
"From the first time I walked into this office everyone there made me feel at home. You won’t be disappointed letting Chad or Blake give you a quote. I’m not kidding when I say I went from 281.00 a month for car insurance to 41.00 a month."
We responded:
"Thank you, Sylvia, for your kind words and for sharing your experience with us. We're glad to hear that Chad and Blake were able to help you find a more affordable insurance option. If you need anything else, feel free to reach out anytime."
Wanita Burns
October 13, 2025
5
out of
5
rating by Wanita Burns
"Sarah was awesome with my inquiries and suggestions about car and homeowners insurance. I would highly recommend her expertise at Chad Cruse State Farm."
We responded:
"Thank you, Wanita. We're glad to hear she was able to assist you with your insurance needs. Your recommendation means a lot to us. Take care!"
Michael Whalen
October 13, 2025
5
out of
5
rating by Michael Whalen
"Makenna is an absolute rock star. I’ve worked with Makenna getting 3 different home insurance policies, an auto insurance policy, and umbrella insurance. When moving out of one home and into another, arranging home insurance for both properties was stressful and she was very patient in taking many of my calls. She was also very knowledgeable of the process and was able to explain everything to me in an understandable way. I would absolutely recommend her to anyone interested in getting an insurance policy."
We responded:
"Thank you, Michael, for your kind words about Makenna. It's great to hear that she was able to assist you with your insurance needs and make the process smoother for you. We appreciate your recommendation and look forward to continuing to serve you."
Kim Heitman
October 8, 2025
5
out of
5
rating by Kim Heitman
"When I was shopping around for car insurance Christina was extremely helpful, patient, thorough and a GREAT listener! She resolved my questions in a timely manner. Christina was also prompt with her responses ... I didn't ever have to wait. She was also very pleasant to talk to on the phone. If you're looking for a new insurance agent I'd highly recommend working with this team 😊"
We responded:
"We appreciate you taking the time to leave this five-star review, Kim! It means so much to know that we could provide the support and coverage you need. "
Joe Blissett
October 7, 2025
5
out of
5
rating by Joe Blissett
"Christina from State Farm was amazing! She was patient, helpful, and made sure I got the best coverage at the best price. I highly recommend State Farm for all your insurance needs."
We responded:
"Thank you, Joe, for your kind words about Christina. It's great to hear she was able to assist you in finding the right coverage. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Take care!"
Jordan Kernan
September 19, 2025
5
out of
5
rating by Jordan Kernan
"I worked with Christina who did a fantastic job. Knowledgeable, easy to speak with, and always made sure I was well informed with the coverage I was switching to. Customer service is important to me and I felt well taken care of. Christina was a big reason on why switching insurance was easy. Thank you!"
We responded:
"Thank you, Jordan, for your kind words about Christina. We're glad to hear that she made your transition to our coverage smooth and informative. Your satisfaction with our customer service is greatly appreciated. "
Lyle Harris
September 15, 2025
5
out of
5
rating by Lyle Harris
"Great customer service every time at this office. So many places use robots these days. Not this office. Talk to a live person always and they know the business very well. Brie and Sarah take great care of me. Chad Cruse is highly recommended by me. I've been with them for several years. Cant say enough."
We responded:
"Thank you, Lyle, for your kind words and for being a loyal customer over the years. It's great to hear that Brie, Sarah, and the rest of the team have been able to provide you with the personal service you value. We appreciate your recommendation and look forward to continuing to serve you."
Shanna Bernauer
July 24, 2025
5
out of
5
rating by Shanna Bernauer
"Great customer service. Explained things clear and set expectations. Thanks Christina!"
We responded:
"Thank you, Shanna! I'm happy to hear that Christina provided you with clear explanations and set expectations well. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
Caine Carrera
July 23, 2025
5
out of
5
rating by Caine Carrera
"I got my Renter’s Insurance by Sarah. She did an amazing job by answering all my questions and helping me understand things. She walked me through what would be best for me and my family while finding me some discounts. I feel more confident and settled now. Thank you, Sarah!"
We responded:
"Thank you for your review, Caine! I'm happy to hear that Sarah was able to assist you so effectively with your insurance. It's great to know you feel more confident and settled with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Gabriel Armstrong
July 23, 2025
5
out of
5
rating by Gabriel Armstrong
"Sarah was very helpful with helping me get renters insurance. She was very helpful with answering my questions and got back to me in a timely manner."
We responded:
"Thank you for your review, Gabriel! I'm happy to hear that Sarah was able to assist you with your insurance and answer your questions promptly. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Rich Nordholm
July 10, 2025
5
out of
5
rating by Rich Nordholm
"Chad and his group have been very helpful and attentive to our needs. Its been 15yrs or more since we've had to make a claim. And they walked me through everything an called an message to check on us and make sure everything was going well. Thank you Rich Nordholm"
We responded:
"Thank you, Rich! I'm happy to hear that our team has been attentive and supportive during your claim process. It's great to know they kept in touch to ensure everything was going smoothly. We appreciate your trust over the years! If you need anything else, feel free to reach out."
Corey Nolin
June 9, 2025
5
out of
5
rating by Corey Nolin
"Christina was wonderful. Explained everything throughly and was a please to work with."
We responded:
"Thank you for your review, Corey! I'm happy to hear that Christina provided such a thorough and pleasant experience. Our team is dedicated to ensuring you have all the information you need. Let us know if there's anything else we can assist you with!"
Erin Seymour
June 7, 2025
5
out of
5
rating by Erin Seymour
"Christina was Terrific to work worth. She was very personable she answer all my questions and was able to bundle my insurance. I have more coverage and I’m saving money. This is the best experience I have had with an insurance provider. Thank you so much Christina !"
We responded:
"Thank you for your review, Erin! I'm delighted to hear that Christina provided such a wonderful experience and helped you with your insurance needs. It's fantastic that you're enjoying more coverage and savings! If there's anything else we can assist you with, feel free to reach out."
Wendy Anderson
June 6, 2025
5
out of
5
rating by Wendy Anderson
"Christina was great to work with and helped me get better coverage for less. Great to work with."
We responded:
"Thank you, Wendy! I'm happy to hear that Christina was able to assist you in finding better coverage at a lower cost. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tyler VanDeWostine
May 10, 2025
5
out of
5
rating by Tyler VanDeWostine
"Great Professionalism. Very knowledgeable and easy to work with. Makenna was a delight to speak to."
We responded:
"Thank you, Tyler, for your wonderful feedback! I'm glad to hear that you found our team professional and knowledgeable. Makenna will be thrilled to know she made your experience delightful. If you have any more questions or need assistance, feel free to reach out anytime."
John Boswell
April 30, 2025
5
out of
5
rating by John Boswell
"Christina was very friendly & through & was patient with all my questions helped maneuvering though the process easily"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Christina was friendly and patient while assisting you, and it's great to know she made the process smooth for you!"
Donald Drace
April 21, 2025
5
out of
5
rating by Donald Drace
"McKenna Ewan did and amazing me setup with my insurance really helpful in explaining what I needed 2 no thank you"
We responded:
"Thank you, Donald! I'm glad to hear that McKenna was able to assist you effectively with your insurance setup. It's wonderful to know she provided the explanations you needed. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Mary Bridget Maxwell-Rockwell
April 20, 2025
5
out of
5
rating by Mary Bridget Maxwell-Rockwell
"Best move we made. Chad and his crew are so understanding and helpful that they make things easy. They always have time for you. Definite 5 ☆☆☆☆☆"
We responded:
"Thank you for the wonderful 5 star review, Mary! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback!"
Whitehouse Auto Detail
April 17, 2025
5
out of
5
rating by Whitehouse Auto Detail
"Very friendly and Easy to work with"
We responded:
"Thank you, Whitehouse Auto Detail! I'm glad to know you found our team friendly and easy to work with. "
Mike Brinkley
April 15, 2025
5
out of
5
rating by Mike Brinkley
"After a quick review Christina found I can get an amazing level of coverage for the same money I had been paying. I wish I would have done it sooner."
We responded:
"Thank you, Mike! I'm glad Christina was able to help you find a great level of coverage at the same cost. It's wonderful to know you're satisfied with the service."
Laura Hodges
April 10, 2025
5
out of
5
rating by Laura Hodges
"You can NOT get better customer service than state farm offers. I was having issues with a claim. I called in to get all the help I could have asked for and then some from Bri. It was like she was reading my mind and was way ahead of even myself. Thank goodness for companies and people that are still here for the customer!"
We responded:
"Thank you, Laura, for your wonderful feedback! I'm so happy to hear that Bri was able to assist you and provide the support you needed. It's great to know that our team's dedication to customer service made a positive impact. If you ever need further assistance, please don't hesitate to reach out to our office."
Blake woodbury
April 10, 2025
5
out of
5
rating by Blake woodbury
"Christina Loftin Did a great job helping me out switching insurance companies. Definitely recommend checking them out she made the process so easy thanks again"
We responded:
"Thank you, Blake, for sharing your experience! I'm happy to hear that Christina made the process of switching insurance companies so easy for you. Your recommendation means a lot to us. If you have any more questions, feel free to reach out anytime!"
Jenny LaRose BelieverInChrist
March 28, 2025
5
out of
5
rating by Jenny LaRose BelieverInChrist
"Chad and Cole and Bri, are all very friendly and kind and are great people to do business with. I have no complaints and I am so happy I switched my car insurance to State Farm like a good neighbor State Farm is there 😊 thanks you guys."
We responded:
"Thank you, Jenny, for your wonderful feedback! I'm glad to hear that you had such a positive experience with our team. Our office is truly dedicated to providing friendly and kind service. We're happy to have you with us at State Farm. If you ever need anything, feel free to reach out!"