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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Betty Bowling

Betty Bowling

September 24, 2024

5  out of  5
rating by Betty Bowling
"Chad worked very hard to get us policies we could live with. He met with us twice and answered all our questions in a way we could understand. I would recommend anyone visiting with Chad about their insurance needs. Thank you!"
We responded:
"Thank you so much for your kind words, Betty! It was a pleasure meeting with you and ensuring all your questions were answered clearly. Your recommendation means a lot!"
Profile photo of Melissa Jones

Melissa Jones

September 20, 2024

5  out of  5
rating by Melissa Jones
"The amazing folks at Chad Cruse have ALWAYS went above and beyond! They're always helpful and kind; even calling me just to make sure that I was okay. They treat you like family and do so, while also making sure that you find the best fit for all insurance needs! I won't go anywhere else."
We responded:
"Thank you so much for your kind words, Melissa! It's great to hear that you've had such positive experiences with our team. Your feedback means the world to us!"
Profile photo of Ted Frank

Ted Frank

August 8, 2024

5  out of  5
rating by Ted Frank
"Chad's been very helpful with my and we known him for years and he's a great guy"
We responded:
"Thank you so much for your kind words and the fantastic rating, Ted! It's wonderful to hear that you've had such a positive experience over the years. Your trust and support mean a lot!"
Profile photo of Kathleen Frank

Kathleen Frank

August 8, 2024

5  out of  5
rating by Kathleen Frank
"I was so thankful to have Chad helping me because it's been a long time and he got me all straightened out and I'm going to get things the way they should be so my family will be okay later years thank you State farm and Chad Cruse the best"
We responded:
"Thank you so much, Kathleen! It's wonderful to hear that we could help you get everything sorted out. We're glad we could assist you in this process. We appreciate your kind words and your trust in our team!"
Profile photo of McKenzie Spears

McKenzie Spears

July 23, 2024

5  out of  5
rating by McKenzie Spears
"Great Service! Sarah is always happy to help answer any questions and explains things clearly. Very grateful to have such a kind and helpful insurance agent!"
We responded:
"Thank you for your kind words, McKenzie! We're thrilled to hear that Sarah has been able to assist you so effectively. Your compliment means a lot to us!"
Profile photo of Mickenzie Fuller

Mickenzie Fuller

July 22, 2024

4  out of  5
rating by Mickenzie Fuller
"State farm/Chad Cruse really made the process easy when my car had hail damage in a recent storm. The claim process was smooth and I had the repair money in a timely manner. Sarah D. is extremely helpful and always has an answer for me quickly. Highly recommend."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Sarah made the claims process smooth and efficient for you. Your recommendation means a lot to us!"
Profile photo of Todd Snauwaert

Todd Snauwaert

June 15, 2024

5  out of  5
rating by Todd Snauwaert
"Chad is a wonderful agent to work with. He is thorough, thoughtful, responsive, and doesn't try to oversell coverage. My experience has been fantastic- if you're looking for an agent who cares, I highly recommend Chad Cruse and Team!"
We responded:
"Thank you for the kind words, Todd! We strive to provide excellent service and care for our customers. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
Profile photo of Dan Boultinghouse

Dan Boultinghouse

January 19, 2024

4  out of  5
rating by Dan Boultinghouse
"Great staff excellent service"
We responded:
"Thank you for your review, Dan! Please let us know what we can do to earn that fifth star."
Profile photo of Brandy Young

Brandy Young

January 19, 2024

5  out of  5
rating by Brandy Young
"I've never experienced any lack of concern for me. A policy owner. So I highly recommend them for your insurance needs"
We responded:
"Brandy, thank you for your 5-star review! We're so glad to hear about your positive experience with our team. We truly appreciate your recommendation of our services to others."
Profile photo of Jennifer Marshall

Jennifer Marshall

December 28, 2023

5  out of  5
rating by Jennifer Marshall
"Sarah was nice, she went through everything clearly and explained all the policies that were suitable for me. Thank you for your great customer service 😊"
We responded:
"Jennifer, thank you for your 5-star review and recognition of Sarah! We're so glad she was able to help you out and we truly appreciate your kind words."
Profile photo of Mohawk Man

Mohawk Man

December 23, 2023

3  out of  5
rating by Mohawk Man
"Just another insurance guy"
We responded:
"Hi there! We appreciate your feedback. We strive to offer personalized service and address your unique insurance needs. If there's anything specific you feel we can improve upon or if you have questions, please reach out. We're here to help and make sure you have the best possible experience."
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Madison Barden

October 12, 2023

5  out of  5
rating by Madison Barden
"Love working with Sarah! Very kind and easy to understand. My grandparents and I both go to Sarah and they always say how helpful she is. And they are very picky people. Thank you for all of your hard work!"
We responded:
"Madison, we're thrilled to hear that you enjoy working with Sarah! Her kindness and clear communication make her a valuable asset to our team. We appreciate your trust in us and look forward to continuing to provide top-notch service for you and your grandparents. Thank you for your kind words and support!"
Profile photo of Set Aesthetic

Set Aesthetic

October 12, 2023

5  out of  5
rating by Set Aesthetic
"Great service and very helpful !! Sarah is awesome !"
We responded:
"Thank you for the 5-star review, Set Aesthetic! We appreciate you taking the time to share your experience with Sarah and for complimenting our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
Profile photo of Joluma Alonso

Joluma Alonso

July 27, 2023

5  out of  5
rating by Joluma Alonso
"Nice experience, great service and very helpful!"
We responded:
"Thank you for the wonderful review, Joluma! We strive to go the extra mile to assist you with any of your insurance questions or needs! Thank you for the great feedback and kind words!"
Profile photo of Breanne Wright

Breanne Wright

July 24, 2023

5  out of  5
rating by Breanne Wright
"They have been great working with and they are easy to deal with.."
We responded:
"Thank you for the wonderful review, Breanne! We strive to go the extra mile to provide you with the customer care that you deserve and truly appreciate your kind words! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Savas Ponce

Savas Ponce

July 12, 2023

5  out of  5
rating by Savas Ponce
"Vien"
We responded:
"Thank you for the 5 star review, Savas! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Mansa Camara

Mansa Camara

June 15, 2023

4  out of  5
rating by Mansa Camara
"Good insurance and fast service"
We responded:
"It is always our pleasure to be able to assist you with any of your insurance needs, Mansa! Thank you for the great feedback. We strive to provide you with 5 star care and if there is anything we can do to earn your 5th star please let us know! We truly appreciate your feedback!"
Profile photo of Robin Schaver

Robin Schaver

June 7, 2023

5  out of  5
rating by Robin Schaver
"I have all my auto and home coverage with Chad Cruse. SF Home Office spplied my payments incorrectly. I just spent 1.5 hours with Cole, he fixed all payments & is getting me a new quote. Totally happy with all he did for me! Thanks again Cole! 😃"
We responded:
"Thank you for the wonderful review, Robin! Cole strives to go the extra mile to assist you with any of your insurance questions or needs! We truly appreciate your kind words and feedback, Robin! We are honored to have earned your trust and look forward to providing you with the customer care that you deserve in the future!"
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Travis Utley

April 25, 2023

5  out of  5
rating by Travis Utley
"Great service and outstanding prices."
We responded:
"Thank you for the wonderful review, Travis! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the wonderful feedback!"
Profile photo of Linda Baker

Linda Baker

April 13, 2023

5  out of  5
rating by Linda Baker
"Great and awesome experience with Elena"
We responded:
"Thank you for the wonderful review sharing your experience with Elena! We strive to provide you with the customer care that you deserve and Elena goes the extra mile! We are honored to have earned your trust and kind words, Linda!"
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Sherrie Tittle

April 4, 2023

5  out of  5
rating by Sherrie Tittle
"Friendly staff that's provides great customer service! Been here for years and extremely happy!"
We responded:
"We are truly honored to have earned your trust over the years, Sherrie! We look forward to providing you with the customer care that you deserve for many years to come! Thank you for the wonderful review! Your kind words make our day!"
Profile photo of Derkie

Derkie

March 29, 2023

5  out of  5
rating by Derkie
"Elena at Statefarm was absolutely amazing, she was very nice, had a smile from head to toe."
We responded:
"Thank you for the nice comments about Elena. Also thank you for the 5 star review on our agency "
Profile photo of Madison Hamilton

Madison Hamilton

March 29, 2023

5  out of  5
rating by Madison Hamilton
"Elena was excellent, amazing customer service and got us the best deals!"
We responded:
"Thank you very much for your kind word for Elena and the 5 star review or my agency. "
Profile photo of Jordan Taghon

Jordan Taghon

March 27, 2023

4  out of  5
rating by Jordan Taghon
"Elena is super helpful in trying to solve our claims issue. Wish they could handle it in-house though!"
We responded:
"Thank you for your review and feed back. Unfortunately the claims team has to handle those situations "
Profile photo of Paige Coulter

Paige Coulter

February 27, 2023

5  out of  5
rating by Paige Coulter
"Very helpful!!!"
We responded:
"It is always our pleasure to be able to assist you with any of your insurance questions or needs, Paige! Thank you for your wonderful review and kind words!"